Frequently Asked Questions
Everything you need to know about the Beyond Alpha shopping experience.
What is the standard shipping time for orders?
We offer premium worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I return an item that doesn't fit?
We provide a 30-day hassle-free return policy. Simply visit our returns portal, print your prepaid label, and ensure the item is in its original condition with tags attached.
What materials are used in Beyond Alpha apparel?
We prioritize quality and durability, using a blend of high-grade organic cotton, recycled polyester, and reinforced stitching to ensure every piece stands the test of time.
How should I care for my garments to ensure longevity?
To maintain the fit and fabric quality, we recommend machine washing cold with like colors and hanging to dry. Avoid using bleach or high-heat tumble drying.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How can I track my order status?
Once your order ships, you will receive an email with a unique tracking number and a link to our tracking page where you can monitor your package in real-time.